Document Solutions for the Retail Sector

Companies of the retailing industry generally consist of a large network of offices and shops. For this reason, retail organizations are often faced with the need of optimizing the production and distribution cycles of the documents that are being used in their company, as well as supporting multiple formats and channels of distribution, such as postal mail, email, efficient archival and access, etc. Moreover, as the retail sector's market is highly competitive, it is becoming increasingly important for the retailing industry to focus on customer relationships and improve customer satisfaction levels via targeted advertising, and personalized, professional documents play an important role in this mission.

Document Software Features for the Retail Sector

Retail industry companies require specific features in order to meet the particular document processing needs of their sector.

• Online completion of forms. For example, to return an item, customers simply complete a Web form. The corresponding generation of alerts, informative messages and documents can be completely automated.
• Document design tools that are easy-to-use.
• Batch applications necessary to generate a wide variety of document output formats (including labels) and the ability to manage them during the post process for batch separation, classification by zip codes, etc.
• An intelligent file management system for automatic scanning of documents signed by the customer and having them stored and indexed in a database (in digital format).
• Inclusion of targeted advertising in transactional documents, such as invoices, PODs, etc.
• Electronic signature feature, for safeguarding customer data and internal corporate information.