• As of December 31, 2010, the document software provider will end maintenance service for version 3.3 of its software solutions
• The company’s Consulting and Support services will be available upon request for all customers wishing to migrate to a higher version of its software solutions
Atlanta, May 3, 2010 – DocPath, a leading producer of document software solutions, operating with 100 percent Spanish capital, has announced that it will end support service for version 3.3 of its software solutions as of December 31, 2010.
This decision is part of the maintenance and support policy that the company has defined for different versions of its products where the main objective is providing solutions for its customers that address their new business requirements.
The demands of companies have changed a lot in recent years and the document software market has responded to these demands with more agile and effective solutions. The DocPath´s portfolio has also experienced a profound evolution so today its applications support processes that before were unthinkable.
“We want our products to solve real problems for our customers and for them to become a true ally for their businesses. We stopped commercializing version 3.3 in 2005 and we launched version 4.0 with significant improvements. Currently, version 4.0 coexists with version 4.1. We believe that, since a reasonable period of time has passed,it would be best for our customers to upgrade their systems so that they can get the maximum performance from our solutions.,” said Julio Olivares, president y founder of DocPath.
Easing the migration
With the objective of easing the upgrading process and successfully migrating to a to higher software version, DocPath has made available its Consulting and Support departments for its customers. Specialized staff from these departments will be responsible for guiding customers that may need help with the migration process.
“We know that upgrading processes can become a real headache for Systems managers. What we pursue with this migration process is for our customers to be able to make the upgrade without having to radically change their existing technology structures and for them to be able to enjoy the advantages of a new version of software. Therefore, besides providing the Support and Consulting services that may be needed, we will offer training to provide specific knowledge on the new features of versions 4.0 and 4.1 of our software”, said Julio Olivares.
If you need more information about migration factors, please visit: Migration considerations.