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The benefits of electronic labels

The benefits of electronic labels

Gen 12, 2024 | *Blog Articles*, CCM, Clienti, Electronic Labels

Atlanta, Jan, 12, 2024 – Electronic labels, also known as digital labels or electronic shelf labels, are devices that can display price information and other product details. These labels offer multiple advantages beyond the obvious: cost savings and an efficient use...
13 common mistakes when communicating with customers

13 common mistakes when communicating with customers

Set 21, 2023 | *Blog Articles*, CCM, Customer Communications Management

Madrid, Sep 21, 2023 – Customer service and Customer Communications Management (CCM) are foundational pillars for companies. It is not only about offering services and products that meet customers’ needs, but also about answering their questions and providing...
How to improve the customer communications process with CCM

How to improve the customer communications process with CCM

Set 19, 2023 | *Blog Articles*, CCM, Customer Communications Management

Madrid, Sep 19, 2023 – With the spread of the Internet and advances in communication technologies, there has been a radical transformation in the way customers and companies communicate. Customer Communications Management is now instantaneous, ubiquitous, and...
The most common customer communication channels in CCM

The most common customer communication channels in CCM

Set 13, 2023 | *Blog Articles*, CCM, Customer Communications Management

Madrid, Sep 13, 2023 – Communication channels play a vital role in helping brands and customers connect and get to know each other. Companies that master the art of communication can easily deliver a seamless customer experience through various channels, throughout...
Key trends in customer communications management (CCM)

Key trends in customer communications management (CCM)

Set 7, 2023 | *Blog Articles*, CCM, Customer Communications Management

Madrid, Sep 07, 2023 – As the market evolves, several trends have emerged that will undoubtedly shape the future of Customer Communications Management (CCM) in the short term. Let’s take a look at the most important ones. Seven key trends in CCM 24/7 customer...
Evolution of logistics through the use of CCM software

Evolution of logistics through the use of CCM software

Ago 31, 2023 | *Blog Articles*, CCM, Customer Communications Management

Madrid, Aug 31, 2023 – Like so many other things, logistics has evolved dramatically from the early 20th century to the present day, from a basic operational function to a crucial strategic business component. And the use of Customer Communications Management (CCM)...
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  • The financial perspective of IT leasing
  • Carbon neutrality: That great challenge for companies and governments
  • Is it worth investing in customer lifecycle management (CLM)?
  • SaaS: Differences between the IT and business perspectives
  • The benefits of electronic labels
  • How to make the most out of customer data
  • Benefits of digital communication

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