• The company seeks to improve customer support and enhance its offering of advanced technological solutions.

Mexico City, July 17, 2025. In line with its expansion strategy in Latin America, DocPath, a global company specializing in software solutions for document management, announces the addition of two new leaders to its regional team: Héctor Zárate as Sales Director for Mexico and Central America, and Daniel García as Solutions Director. 

With these appointments, the company aims to consolidate its presence in key markets, strengthen customer service, and accelerate its growth in the region. 

With over 25 years of experience in technology sales, Héctor Zárate has focused on developing commercial strategies in the Customer Communications Management (CCM) and Customer Experience Management (CXM) segments. His career is marked by the implementation of high-value solutions in competitive environments. From his new role, he will lead efforts to expand DocPath’s presence in Mexico and boost its positioning in Central America and the Caribbean. 

For his part, Daniel García takes on the role of Solutions Director after a solid career in pre-sales, technological architecture, and project management. He has led integration initiatives focused on business communication and omnichannel document management. His approach combines technical vision and an understanding of business objectives, which has allowed him to provide strategic value in complex projects for the Mexican corporate sector. 

“These appointments reflect DocPath’s commitment to responding more closely to the needs of our clients in Latin America. Héctor and Daniel not only bring deep market knowledge but also the technical and commercial experience we need to continue growing in the region,” stated Mauricio Saavedra, Commercial Director at DocPath Latam. 

DocPath projects a 50% growth in its customer base in Latin America by the end of 2025, with a special focus on highly regulated sectors such as banking, insurance, and retail. Its modular and scalable solutions allow organizations to optimize the creation, personalization, and distribution of documents, improving the customer experience through artificial intelligence, automation, and advanced analytics. 

“Leading commercial operations in Mexico and Central America represents a great opportunity to bring DocPath’s solutions closer to more companies seeking operational efficiency, cost reduction, and customer-centric experiences,” commented Héctor Zárate, Sales Director in Mexico and Central America at DocPath. 

“From the solutions area, our focus will be on helping clients translate their business needs into robust, personalized, and rapidly implemented technological architectures,” added Daniel García, Solutions Director at DocPath. 

With these appointments, DocPath reaffirms its vision of becoming the strategic partner for companies in Latin America, helping them face the current challenges of digital transformation in an increasingly demanding business environment. 

About DocPath: 

DocPath is a global company specializing in software solutions for information management and customer experience improvement. Its technology enables large organizations to transform and personalize the way they interact with their stakeholders, ensuring that each contact point in the customer journey is unique and, at the same time, efficient for the company. With an extensive track record in the market, DocPath has been a key ally in the digital transformation of hundreds of organizations worldwide. Banks, insurance companies, and government entities are just some of the sectors that trust its technology to drive innovation and optimize processes. 

Media Coverage