Support Services
We are at your service!
If you have any technical doubts, please contact us:
-
Via e-mail at [email protected]
-
Call us during office hours:
+1 678 714 3400 (USA)
+34 91 803 5000 (Europe)
+55 11 3042 1203 (Brazil)
If after exhausting all available methods your problem is not solved, we will provide you on-site support (after prior agreement between both parties) to make sure your problem gets solved..
Support Services
We are at your service!
If you have any technical doubts, please contact us:
-
Via e-mail at [email protected]
-
Call us during office hours:
+1 678 714 3400 (USA)
+34 91 803 5000 (Europe)
+55 11 3042 1203 (Brazil)
If after exhausting all available methods your problem is not solved, we will provide you on-site support (after prior agreement between both parties) to make sure your problem gets solved..
DocPath´s Customer Area
DocPath has a web portal called DocPath Customer Area.
DocPath´s Customer Area allows customers, among other options, to consult the status of their incidents, create new incidents to be managed by our support team, request detailed information regarding open incidents and purchased DocPath software, and request changes to their software activation codes.
– If you are client of DocPath and do not yet have a user ID, please contact our customer service department via email at [email protected]
FAQs
Many doubts and problems are covered in our FAQs section, which provides answers to the most frequently asked technical and non-technical questions.