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Evolution of Enterprise Content Management (ECM) solutions

Evolution of Enterprise Content Management (ECM) solutions

Jul 13, 2023 | *Blog Articles*, Enterprise Content Management, Enterprise content management system

Madrid, Jul 13, 2023 – In today’s business world, there is no doubt that document management is essential. Without exceptions. All companies, regardless of their size and industry, handle digital documents and content.   Along with human capital, their documents...
Modernizing transformation and archiving of customer communications

Modernizing transformation and archiving of customer communications

Jul 6, 2023 | *Blog Articles*, CCM, Customer Communications Management, Enterprise Content Management

Madrid, Jul 6, 2023 – We all need to change with the times. This applies to all companies and industries. Central business and customer communications management systems generate a wide range of documents, receipts, invoices, and financial statements. And they are all...
How to design a good customer experience (CX) map

How to design a good customer experience (CX) map

Jun 29, 2023 | *Blog Articles*, CCM, Customer Communications Management

Madrid, Jun 29, 2023 – Customer orientation has become the primary objective of today’s companies. One of the challenges in achieving this is that departments in most organizations operate in silos. They are simply unaware of how or, in some cases, when each...
How to simplify customer communications and management

How to simplify customer communications and management

Jun 27, 2023 | *Blog Articles*, CCM, Customer Communications Management

Madrid, Jun 27, 2023 – Customer communications have intensified and become more sophisticated in today’s market, as customers are increasingly demanding and there is a wide range of channels through which to communicate with companies. This means that the number...
Interactive business kiosks: a window to a world of possibilities

Interactive business kiosks: a window to a world of possibilities

Jun 22, 2023 | *Blog Articles*, Document Software

Madrid, Jun 22, 2023 – You have probably seen them and used them, but you have not named them. Interactive kiosks are computer terminals that are complemented by specialized hardware and software to provide access to information. In other words, interactive kiosksare...
Paperless offices with document software solutions

Paperless offices with document software solutions

Jun 15, 2023 | *Blog Articles*, Document Management, Document Software

Madrid, Jun 15, 2023 – Document management software is a powerful ally when it comes to digitizing specific processes or, better yet, banishing paper from offices by implementingthis cutting-edge technology. To paraphrase Neil Armstrong, a small...
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