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Mission possible: reducing the cost of CCM software

Mission possible: reducing the cost of CCM software

Jun 13, 2023 | *Blog Articles*, CCM, Customer Communications Management

Madrid, Jun 13, 2023 – Once upon a time, in a less complex and advanced era, owning software was no problem at all: the owner would hand over a package of tapes or disksto the IT team, who would patiently install them sequentially on the company’s mainframe. A...
Document management processing stages

Document management processing stages

May 23, 2023 | *Blog Articles*, Document Archive, Document Digitization, Document Management

Madrid, May 23, 2023 – Every company manages important documents. In a fast-moving world, information is also in constant motion, from its generation to its capture, storage, retrieval, and assessment. A rigorous document management process ensures that all activities...
Business workflows: Why are they so important?

Business workflows: Why are they so important?

May 17, 2023 | *Blog Articles*, Document Management, Document Software

Madrid, May 17, 2023 – Workflows are based on the automation of a company’s day-to-day processes and determine both the tasks to be performed and the necessary information to be passed from one worker to another following a certain hierarchy and previously...
CRM solutions: 12 common features, 10 advantages and the 4 types

CRM solutions: 12 common features, 10 advantages and the 4 types

May 12, 2023 | *Blog Articles*, CCM, Customer Communications Management

Madrid, May 12, 2023 – Customer Relationship Management (CRM) software is indispensable for fostering a culture focused on customers, who should be at the heart of companies. It is such a key driver of corporate results that it is worth taking a few minutes to learn...
Challenges when calculating the cost of customer communications strategies

Challenges when calculating the cost of customer communications strategies

May 10, 2023 | *Blog Articles*, CCM, Customer Communications Management

Madrid, May 10, 2023 – Before addressing this tricky issue, we need to take a step back to gain perspective. In this era dominated by customer experience, we must be aware that customer communicationsare essential in order to offer customers a high-quality experience....
The importance of digitizing invoices – Eight advantages

The importance of digitizing invoices – Eight advantages

May 2, 2023 | *Blog Articles*, Document Capture, Document Retrieval, Document Storage

Madrid, May 2, 2023 – We all agree that we should banish the use of paper invoices as much as possible for many reasons. So why is paper still filling the offices of so many companies? According to a Payments Journal study, up to 70% of all invoice processing...
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