• The company needed to migrate rapidly to laser printing with new output formats, enhanced performance and few implementation efforts.
• The document management solution that enabled Reynasa to move forward technologically is DocPath Business Suite Pro.
Madrid, December 14, 2012 – With more than 40 years in the Spanish market, Reynasa has become a benchmark in the area of automotive parts and technical training in Spain. It is precisely this large volume of business that made Reynasa opt for DocPath to meet the company´s new business needs.
For Reynasa, ICTs offer an important competitive edge, apart from adding more flexibility and reliability to their customer services. As such, one of the company´s main goals is to put ICTs in the center as a key factor in attracting new business opportunities. But to achieve this goal, the company needed to modernize and speed up the printing processes of its business documents.
says José Andrés Martínez, Reynasa´s Organization and Systems Director.
The solution that best fitted the nature of the business and Reynasa´s platform was the document management solution DocPath Business Suite Pro for OS400. This solution generates documents in PDF format and automatically distributes these documents to the selected output channel. For Reynasa, the output options were PCL, PS and PDF formats, plus automatic document delivery via email and fax.
Quality and speed in service
Reynasa makes every effort to offer its clients the highest quality service and fastest response and assistance. For this reason, José Andrés Martínez states that the implemented DocPath solution “allows clients to have any documentation they may need in their inbox immediately.”
With regard to the company´s internal processes, Reynasa states that DocPath provides a straightforward method to create, generate and distribute electronic documentation in departments with traditional systems. In fact, currently all the firm´s departments and areas are using the DocPath document management solution to a greater or lesser extent.
As to the corporate profits obtained from the DocPath Business Suite Pro, José Andrés Martínez says:
About Reynasa
Reynasa is a consolidated company with more than 40 years of experience in automotive parts. The firm has a professional team of 150 experts, 5 delegations and more than 14,000 m2 in spare parts. In 2006 Reynasa received a prize for being among the top 3 automotive parts companies of Madrid (Spain). Apart from being strongly committed to Service and Quality, the company also offers its clients an extensive Information and Training Program, which includes specialized, on-site courses and technical documentation, among other options.
For more information, visit: www.reynasa.es