DocPath - Making information flow
  • Why DocPath?
  • Solutions
    • Solutions by Business Needs
      • Improve your CX
      • Contract Lifecycle Management
      • CCM as a service
      • Comprehensive Printing Solution
    • Solutions by Industry
      • Public Sector & Government
      • Banking
      • Insurance
      • Health
      • Logistics
    • Coming From…
      • JetForm
      • InfoPrint
      • Control-D
      • Elixir
    • Integrations
      • DocPath for SAP
      • DocPath for JD Edwards
      • Mainframe
  • Newsroom
  • Customers
    • Success Stories
    • Logistics
    • Banking
    • Insurance
    • Retail
    • Manufacturing
    • Food Industry
    • Automotive
  • The Company
    • About DocPath
    • What is CCM?
    • Partners
    • Services
    • Talent & Careers
  • Contact Us
  • account_circle
  • English
    • Spanish
    • Italian
    • Portuguese (Brazil)
Select Page
Types of Customer Communications Management Solutions

Types of Customer Communications Management Solutions

Jul 20, 2020 | *Blog Articles*, CCM, Customer Communications Management, Document Software

Customer communications management (CCM) is a process that organizations use to create, store, retrieve and deliver outbound communications such as billing statements, renewal notifications, claims information and marketing materials. This correspondence can occur...
Customer Communications Management – two different perspectives

Customer Communications Management – two different perspectives

Jun 2, 2020 | *News*, CCM, Customer Communications Management, Document Software

DocPath, a leading, multinational company specialized in the development of advanced document software and Customer Communications Management solutions, analyzes and solves the most important customer communication problems of large and medium-sized companies from two...
How Customer Communications Management and Document Software Fit Together

How Customer Communications Management and Document Software Fit Together

May 26, 2020 | *Blog Articles*, CCM, Customer Communications Management, Document Management, Document Software

Organizations in the past were often able to dictate the methods that customers could use to communicate with them. Today, customers have greater control over these communications, requiring businesses of all sizes and industries to adapt to their customers’...
Customer Communications Management Platforms, 6 Features to Consider

Customer Communications Management Platforms, 6 Features to Consider

Feb 20, 2020 | *Blog Articles*, CCM, Customer Communications Management

Many customer communications management (CCM) platforms are currently available, but they often emphasize different aspects of business communications. It’s therefore important to understand your particular business before you start shopping for a solution. Six of the...
7 Benefits of Customer Communications Management Software

7 Benefits of Customer Communications Management Software

Jun 20, 2019 | *Blog Articles*, CCM, Customer Communications Management

Customer service has always been important in business, but companies have only recently started routinely competing on that basis. Meeting customer expectations is now a critical requirement for acquiring new customers and retaining existing ones. Keeping customers...
« Older Entries
Next Entries »

Do you want to know more?

Contact Us

Search

Latest Posts

  • The financial perspective of IT leasing
  • Carbon neutrality: That great challenge for companies and governments
  • Is it worth investing in customer lifecycle management (CLM)?
  • SaaS: Differences between the IT and business perspectives
  • The benefits of electronic labels
  • How to make the most out of customer data
  • Benefits of digital communication

Contact

  • Sales
  • Support
  • General Information
  • Products Solutions

About DocPath

  • Insights and News
  • Talent & Careers
  • About Us
  • Code of Ethics
  • Environmental Policy
  • DocPath Quality Policy
  • Information Security Policy
AENOR UKAS and ISO 9001
AFP Consortium

Privacy Policy  |  Cookies  |  Disclaimer  |  Contact
© 2025 DocPath – 4485 Tench Road, Suite 2511 – Suwanee GA 30024 – USA
Phone: +1 (678) 714 3400 – email: [email protected]

  • Follow
  • Follow
Contact More Info?
Cookies

We use our own and third-party cookies for analytical purposes and to show you personalized advertising based on a profile made from your browsing habits (for example, pages visited). Click HERE for more information. You can accept all cookies by clicking the "Accept" button or configure or reject their use by clicking HERE.

Functional Always active
El almacenamiento o acceso técnico es estrictamente necesario para el propósito legítimo de permitir el uso de un servicio específico explícitamente solicitado por el abonado o usuario, o con el único propósito de llevar a cabo la transmisión de una comunicación a través de una red de comunicaciones electrónicas.
Preferencias
El almacenamiento o acceso técnico es necesario para la finalidad legítima de almacenar preferencias no solicitadas por el abonado o usuario.
Statistics
El almacenamiento o acceso técnico que es utilizado exclusivamente con fines estadísticos. El almacenamiento o acceso técnico que se utiliza exclusivamente con fines estadísticos anónimos. Sin un requerimiento, el cumplimiento voluntario por parte de tu proveedor de servicios de Internet, o los registros adicionales de un tercero, la información almacenada o recuperada sólo para este propósito no se puede utilizar para identificarte.
Marketing
El almacenamiento o acceso técnico es necesario para crear perfiles de usuario para enviar publicidad, o para rastrear al usuario en una web o en varias web con fines de marketing similares.
Manage options Manage services Manage {vendor_count} vendors Read more about these purposes
Customize
{title} {title} {title}