Cloud-Ready Document Software to Design and Produce any Type of Document
Zurich’s Problem
Zurich Insurance was faced with the need to produce large quantities of documents, such as insurance policies, receipts, and reports. Since they provide to several different countries, Zurich also needed multi-language technical support, as well as a flexible system that could be easily implemented in different environments.
As an insurance company that provides services to companies that use different software platforms, they wanted to implement a document software solution that could run on each of their customers’ platforms. Their search for a document management solution led them to DocPath.
Solution: A Powerful, Flexible, Multi-Language Document Software
DocPath not only provided them with a document software solution that allowed them to provide technical support in all the different countries they served, but also offered them a tool that allows them to create, produce, and distribute documents in multiple countries and in different languages.
With the new document solution implemented, personnel from every department in the company can now access and share the same electronic template in many cases, being able to modify or revert changes regardless of the department to which they belong. In addition, large legal clauses can be integrated into the template or created as complete pages, all in a single document.
Benefits: Time Optimization, Ease of Implementation, Multi-Language Support
Thanks to the implementation of the document solution provided by DocPath, Zurich Insurance has gained a clear advantage in terms of time optimization, as tasks are performed in a simpler way, saving considerable time.
At the same time, having technical support in different countries improves the customer experience, as they will now be able to deal with incidents and problems in several languages. This last advantage is also reflected in the generation and distribution of documents to all the regions they serve, being able to create all documentation based on each customer’s requirements.